Legal Information
Refund Policy
Refund eligibility depends on the service stage, completed work, third-party costs and campaign or production status.
General Rules
— A payment may become non-refundable once production, editing, design, campaign planning, AI generation or third-party execution begins.
— Ad spend already used by advertising platforms cannot be refunded by We Digital Media.
— Approved refunds may deduct completed work and non-recoverable third-party costs.
— Every refund request is reviewed manually.
This website copy is a practical operational draft and does not replace professional legal advice.